Subject: Re: LSM Joining Case Test - Sumit Srivastava
From: Sumit Srivastava <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Oct 2020 15:29:03 -0400

LSM Joining Case
Test

Name

Sumit
Srivastava

E-mail

[email-masked]

Phone Number

(+91) 8707057891

Which blurb would you select?

Blurb 2

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I will the
select the blurb 2 because as customer told that he will be travelling in two
days for this event so he will be free to travel whenever he want as he will
receive the e-ticket and it will be easier for him to donload the ticket as
well.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Good customer service will only give their best to serve the
customer but great customer service gives their best and at the same time
empathizes with customers and make them comfortable so that it will be a great
experience for them.

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