Subject: Re: LSM Joining Case Test - Tushar Garg
From: Tushar Garg <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Oct 2020 11:33:03 -0400

LSM Joining Case
Test

Name

Tushar
Garg

E-mail

[email-masked]

Phone Number

(91) 8266800207

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

i would
like to select blurb 4 as we may need complete info. about the hotel in which
the customer is staying and also we have to make sure that there should be
someone to pick up the tickets on delivery.

One thing I would like to ammend is that "the" word should be used instead of
"your" as sometimes its look awkward using "your" everytime.

What
according to you is the difference between good and great customer service.
(Explain in 4 - 6 sentences)

A good customer service is
just resolving the query of the customer by simply giving some mentioned
prescribed guidelines but a great customer service involves not only resolving
the query but also assisting the customer and advising him/her the alternate
best possible solution so that the customer feels satisfied even if his/her
query might not gets totally resolved.

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