Subject: Re: LSM Joining Case Test - Arpita Khanna
From: Arpita Khanna <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Oct 2020 05:24:43 -0400

LSM Joining Case
Test

Name

Arpita
Khanna

E-mail

[email-masked]

Phone Number

(+91) 7905159772

Which blurb would you select?

Blurb 2

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

You can
update the address on your account by using this link
http://www.viagogo.com/Help/76, or you can change your delivery address by
signing in to your viagogo account, and locating the order under your
"Purchases".

When this is done, we will ensure the seller sends out the tickets as soon as
possible to the new address. Once the seller receives the tickets, they will be
shipped via track and traceable postal services. You will receive an email to
notify you that your tickets have been shipped to the provided delivery address
along with a link for you to track your order.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

A good customer service is when the problem is easily solved
and a great customer service is when along with flawlessly solving the issue the
executive is a smooth and healthy talker and it’s solved in a single attempt
and the way the executive communicate his solutions is what makes a executive
set apart

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