Subject: Re: LSM Joining Case Test - Lakshayam Tyagi
From: Lakshayam Tyagi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Oct 2020 05:21:49 -0400

LSM Joining Case
Test

Name

Lakshayam
Tyagi

E-mail

[email-masked]

Phone Number

(91) 8791573695

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

This blurb
is the most suited one, it is giving resolution exactly what the customer wants,
and customer will be satisfied with it. It would be better if the customer is
able manipulate order or shipping address on his/her own.

What
according to you is the difference between good and great customer service.
(Explain in 4 - 6 sentences)

the main difference between
good customer service and great customer service is that, in the former, we are
probably only barely keeping our customers satisfied; while in the latter, we
are not only keeping them satisfied but also we are keeping
them

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