Subject: Re: LSM Joining Case Test - Kuldeep Kumar
From: Kuldeep Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Oct 2020 04:53:12 -0400

LSM Joining Case
Test

Name

Kuldeep
Kumar

E-mail

[email-masked]

Phone Number

(91) 9389767629

Which blurb would you select?

Blurb 1

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

First, the
seller has confirmed the tickets which makes customer  happy. We are also
telling the customer that we have communicated the seller to ship the tickets on
time at given address. We are also double confirming the address. We are also
sending an email to customer with tracking I'd by which he can check his ticket
status anytime.

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

Good cs is that when you are solving customer
issues. Great cs is when you are solving customer issues on time and also
greeting them.

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