Subject: Re: LSM Joining Case Test - Shailender Bisht
From: Shailender Bisht <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Oct 2020 04:37:54 -0400

LSM Joining Case
Test

Name

Shailender
Bisht

E-mail

[email-masked]

Phone Number

(0) 8860146095

Which blurb would you select?

Blurb 2

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

In this
blurb2 all the information has been provided to the customer regarding the
ticket. I will add this line at the end of the conversation" I hope this answers
your question and you have a great time at Lady Gaga".

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Good customer service is providing limited
information to the customer but great customer service means resolving the issue
and asking for whether customer have any other issue so that the representative
can resolve it.

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