Subject: Re: LSM Joining Case Test - Abhishek Rajbhar
From: Abhishek Rajbhar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Oct 2020 04:23:15 -0400

LSM Joining Case
Test

Name

Abhishek
Rajbhar

E-mail

[email-masked]

Phone Number

(91) 9582298597

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

Because
customer will be travelling in next 2 days and wants the tickets to be delivered
at hotel's address. So this blurb will be correct one.

We really apologize for the inconvenience. To ensure that you get your tickets
in time for the event, yes we can deliber it to your hotel's address. Please
provide us with an address in |CountryNameOrCityName|. You can update the
address on your account by using this link as well.

Rest same

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is what we gave the customer came for.
And great customer service includes the same adding great customer experience.
This builds customer trust on us which is befinite for our
business.

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