Subject: Re: LSM Joining Case Test - Swostipriya Lenka
From: Swostipriya Lenka <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Oct 2020 00:52:34 -0400

LSM Joining Case
Test

Name

Swostipriya
Lenka

E-mail

[email-masked]

Phone Number

(+91) 9937213313

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

In Blurb 4,
exact information is provided about the change of location of the delivery as
the customer's expectation. A link is also provided and the customer is guided
how to change the delivery location and track the delivery process. I think the
information is enough to help the customer to understand the
process.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

The satisfaction of the customer should be the priority for
any customer service. In a great customer service, the customer should not have
any doubt about the process he wishes to know about. In a good customer service,
the customer is satisfied with the service but if the customer is satisfied and
realize that the service provide is also loyal to him then it will be called as
a great customer service.

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