Subject: Re: LSM Joining Case Test - Zeenat Parveen
From: Zeenat Parveen <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 13:45:30 -0400

LSM Joining Case
Test

Name

Zeenat
Parveen

E-mail

[email-masked]

Phone Number

(91) 7008309008

Which blurb would you select?

Blurb 1

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

Customer is
concern for her ticket which she want earlier . We can ensure the customer that
we will try our best to deliver the product on time but we cannot promise the
customer right ...

Because if we promise a selected date and if the product is not delivered in a
selected date then it will b a fake promise and we cannot do a fake promise to
our customers

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is that in which we give only a
resolution or information but great customer service is which we given them a
resolution and if could not give then any resolution then we ensure that the we
give then a satisfactory answer so that they have a hope that there proble will
b resolve.

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