Subject: Re: LSM Joining Case Test - ARJUM GULERIA
From: ARJUM GULERIA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 10:19:15 -0400

LSM Joining Case
Test

Name

ARJUM
GULERIA

E-mail

[email-masked]

Phone Number

(+91) 9914533563

Which blurb would you select?

Blurb 1

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I had
selected blurb 1 because it includes empathy and assurance and opening is very
enthusiastic with willing to help customer.

Secondly, it included the details and checks.

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

In my opinion, the good customer service is rated
when all helps are given with normal criteria but a great customer service is
what includes some extra effort to make customer happy and take care of
customer, with the best possible way.

You can edit this submission and view all your submissions
easily.