Subject: Re: LSM Joining Case Test - khaled ansari
From: khaled ansari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 07:06:38 -0400

LSM Joining Case
Test

Name

khaled
ansari

E-mail

[email-masked]

Phone Number

(+91) 8787298456

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

i would be
selecting the blurb 4 because the customer asked for delivering of tickets to
the hotel as tickets are delivered close to the date of the event so it would be
the best situation,

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

good customer service is nothing beyond the
customer imagination, customer gets his kind of service which he expects from
the customer, in short it is normal service, while in great customer service the
organisation goes extra mile to satisfy its customers which are beyond their
imagination and being a wow factor kinda service.

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