Subject: Re: LSM Joining Case Test - Malika Wig
From: Malika Wig <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 03:50:53 -0400

LSM Joining Case
Test

Name

Malika
Wig

E-mail

[email-masked]

Phone Number

(91) 8130374594

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I choose
this blurb because in this address change and tracking information is shared to
the customer as well the process has been described. In this executive should
have to inform the client the approximate days including in deliver of his
tickets.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Good customer service representative will get the problem
solved eventually. Great customer service representative will get it solved
immediately, doing everything they can to remedy the problem at
hand.

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