Subject: Re: LSM Joining Case Test - HITESH KUMAR
From: HITESH KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Oct 2020 03:12:44 -0400

LSM Joining Case
Test

Name

HITESH
KUMAR

E-mail

[email-masked]

Phone Number

(+91) 9759530377

Which blurb would you select?

Blurb 1

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

i am
comfortable  blurb1 all instruction

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Conceptually, the main difference between
providing “good” customer service and delivering “great” customer
service is that, in the former, you are probably only barely keeping your
customers satisfied; while in the latter, you are not only keeping them
satisfied – you are also keeping them loyal! This is a very important
distinction – and one that many services providers do not always
“get”.

For example, let’s say that, historically, your company – and you, as one of
its personal “ambassadors” – have been working very hard to keep your
customers happy.

You can edit this submission and view all your submissions
easily.