Subject: Re: LSM Joining Case Test - Kushagra Pandey
From: Kushagra Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Oct 2020 10:43:20 -0400

LSM Joining Case
Test

Name

Kushagra
Pandey

E-mail

[email-masked]

Phone Number

(+91) 8430036736

Which blurb would you select?

Blurb 2

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I would
choose that because the time has changed and with time people should also
change. As technology has brought more and more convenience to the
people.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Home delivery can be an example of good service, but delivery
within a day or two is example of great service.

Fulfilling the needs of customer is good service, but making the customer feel
delighted is great service.

Listening to the customer can be good service, but understanding the customer is
great service.

Just giving the normal service can be good service, but building relations with
the customer so that he becomes loyal is great service.

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