Subject: Re: LSM Joining Case Test - Simran Pawar
From: Simran Pawar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Oct 2020 01:12:29 -0400

LSM Joining Case
Test

Name

Simran
Pawar

E-mail

[email-masked]

Phone Number

(91) 8375978862

Which blurb would you select?

Blurb 2

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I have
chosen the second blurb because I think so. In the second blurb, the executive
has been given all the information in every way. After reading this, the
customer will not have any further questions. So I have heard this second blurb
in which all the things are explained in a clear manner.

What
according to you is the difference between good and great customer service.
(Explain in 4 - 6 sentences)

Good is meeting expections Nd
solving the customer queries.. wherein great is exceeding the customer
expectations and helping them in each and every manner

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easily.