Subject: Re: LSM Joining Case Test - Anishka .
From: Anishka . <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Oct 2020 00:06:04 -0400

LSM Joining Case
Test

Name

Anishka .

E-mail

[email-masked]

Phone Number

(91) 9818366279

Which blurb would you select?

Blurb 1

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I have
selected the first blurb as it is written in simple manner which can understood
easily by the customer.

It starts with a positive sentence and the question regarding address involves
customer respond. This answer involve the customer and give positive feedback to
the customer that we are here to help.

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Good customer service means delivering the
customer's expectations keeping them satisfied with services. While great
customer service is being loyal to them. Going an extra mile or doing something
extra than satisfying the customer.

Great Customer Service Is Something Going Beyond Customers Imaginations. Going
An Extra Mile And Getting That “ Wow “ Factor Inside The Customer. Any act
that would make An customer Amaze.

You can edit this submission and view all your submissions
easily.