Subject: Re: LSM Joining Case Test - Rahul Khan
From: Rahul Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 19 Oct 2020 16:21:38 +0000

LSM Joining Case
Test

Name

Rahul
Khan

E-mail

[email-masked]

Phone Number

(0000000) 7869480076

Which blurb would
you select?

Blurb 3

Please advise why you
would select this blurb and if you would add any information tothe blurb
selected. If you would amend the blurb, please write the
additionalsentences.

I selected that blurb 3 because it is giving
the information regarding ticket.customer care executive has not promised to
customer he said that it will be deliver as soon as.

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

main difference between providing “good”
customer service and delivering “great” customer service is that, in the
former, you are probably only barely keeping your customers satisfied; while in
the latter, you are not only keeping them satisfied – you are also keeping
them loyal.

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