Subject: Re: LSM Joining Case Test - Akash Kundu
From: Akash Kundu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 19 Oct 2020 14:08:06 +0000

LSM Joining Case
Test

Name

Akash
Kundu

E-mail

[email-masked]

Phone Number

(+91) 9568710757

Which blurb would you select?

Blurb 5

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

Because in
blurb 4  exact information is provided to buyer to change the delivery address
through his account  to deliver the tickets to the hotel.

What
according to you is the difference between good and great customer service.
(Explain in 4 - 6 sentences)

Good Customer Service Is
Something Not Beyond Customers Imaginations. Customer Gets His Kind Of Service
Which Is Expected From An Organisation, But Customer Had Something More In His /
Her Mind In Terms Of Getting Service. Good service is something Which displays
An Normal Act Of Worl.

While Great Customer Service Is Something Going Beyond Customers Imaginations.
Going An Extra Mile And Getting That “ Wow “ Factor Inside The Customer.
It's An Act which Makes An customer Amaze.

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