Subject: Re: LSM Joining Case Test - Tanya Sharma
From: Tanya Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 16 Oct 2020 08:01:41 -0400

LSM Joining Case
Test

Name

Tanya
Sharma

E-mail

[email-masked]

Phone Number

(91) 7011188959

Which blurb would you select?

Blurb 1

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I have
selected blurb 1 because it is in a most polite manner and also it has greetings
at the end of the mail.

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

If something is good, you must convince and sell
it to others and if something is great people will automatically flock into it.
The main difference between providing good customer service and delivering great
customer service is you are giving satisfaction to the customer while giving
good services but in the latter you are satisfying customers but with
loyalty.

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