Subject: Re: LSM Joining Case Test - ABIDH PRABHAT
From: ABIDH PRABHAT <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 16 Oct 2020 04:08:29 -0400

LSM Joining Case
Test

Name

ABIDH
PRABHAT

E-mail

[email-masked]

Phone Number

(05732) 8475993540

Which blurb would
you select?

Blurb 2

Please advise why you
would select this blurb and if you would add any information tothe blurb
selected. If you would amend the blurb, please write the
additionalsentences.

In blurb 2, the details are filled by the
customer and also double checked by him. In case of customer detail many time
problem occurs when the data is filled wrong by the employee and the order is
not fulfilled and all blame goes to employee.

If the customer checked his details seriously the chances of mistakes will be
minimised.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

In good customer service the employee listen only the customer
and if the employee confused he do not reply or make excuses but in great
customer service the employee gives the choices to the customer and after the
service the employee asked the customer for reviews and if there is any problem
the employee try to solve it not to make excuses.

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