Subject: Re: LSM Joining Case Test - Monika Chauhan
From: Monika Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 16 Oct 2020 02:46:31 -0400

LSM Joining Case
Test

Name

Monika
Chauhan

E-mail

[email-masked]

Phone Number

(91) 7982824477

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

•

Buyer have 2 concern on mark

1.time frame (when will he receive his tickets)

2. The changed delivery address ( hotel address)

As a great service provider to my customer and for his highly satisfied review
to me,  i would like to get him his queries answered in a very simple way..

To update his new(hotel)  delivery address  and to ensure him the fastest
delivery...  Secondly for not having further inconvenience i would b assuring
him /her about the traceable delivery courier at priority,

And making someone available at hotel to expect a delivery of tickets for him...

Our priority is your custom and have a great time at lady gaga

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Gud customer service is solving customers query  and great
one is going "an extra mile" with them,  with their point of satisfaction and
the way customer is treated or to communitcate better  and earning the "
loyalty " of the customer /(or the person we are dealing with) makes a GREAT
customer service.

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