Subject: Re: LSM Joining Case Test - Medhavi Bishnoi
From: Medhavi Bishnoi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Oct 2020 14:28:25 -0400

LSM Joining Case
Test

Name

Medhavi
Bishnoi

E-mail

[email-masked]

Phone Number

(0120) 8285764510

Which blurb would
you select?

Blurb 2

Please advise why you
would select this blurb and if you would add any information tothe blurb
selected. If you would amend the blurb, please write the
additionalsentences.

Blurb 2 as it provide the tickets in both the
form that is the hardcopy and the softcopy. It might be possible sometimes that
the hardcopy which was already sent took some time to be received by the
customer due to some issue, at that time the customer have the option of the
e-tickets. Also it allows the customer to check their details again which will
be going to help to the customer as well as the person who will have to deliver
the tickets. The customer can also track the location of the hardcopy of their
tickets by the tracking id given by the service provider so that the customer is
able to know the locations themselves.

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

1. A good customer service provides the services
to the customer while a great customer service provides the services woth full
customer satisfaction.

2. A good customer service delivers everything that is to or below the
customer's imagination while a great customer service provides everything that
is beyond the customer's imagination.

3. The price of the things is sometimes didn't match the level of the delivered
items while the price in great customer service is always being reasonable and
accurate.

4. A good customer service provides the services to the customer while the great
customer service provides services as well as alot of discounts, offers, gifts
and many more exciting surprises.

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