Subject: Re: LSM Joining Case Test - Bhaskar Gangwal
From: Bhaskar Gangwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Oct 2020 10:26:45 -0400

LSM Joining Case
Test

Name

Bhaskar
Gangwal

E-mail

[email-masked]

Phone Number

(+91) 9772843867

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

As the
client is moving for the event in two days and it is a general practice that the
tickets are shipped few days before the event, it would be advisable for him
that he update his delivery address. And from our part we will ensure that the
tickets reach him at the updated address. I would amend the blurb by giving him
phone no or email id of me. in case he needs any assistance till he has received
his tickets.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

If i can interact with the customer in a pleasant manner,
value the customer's time, and provide the necessary assistance to him in a
short period of time, i think that would be a great customer
service.

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