Subject: Re: LSM Joining Case Test - Nikhil kumar
From: Nikhil kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Oct 2020 10:21:05 -0400

LSM Joining Case
Test

Name

Nikhil
kumar

E-mail

[email-masked]

Phone Number

(911) 9582252579

Which blurb would you select?

Blurb 1

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

in blurb 1,
we provide an instant solution to the customer. we have asked the customer to
confirm their address and have provided the assurity to customer that we will be
sending him the ticket as soon as possible

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

good customer service provides nothing more than
just basic support but the great customer service keeps the customer coming for
more delighting with exceptional experiences.

being a good customer service is offer yourself to assist the cutomer what
she/he needs and being an excellent customer service isnot only focus on what
the customer needs, and the customer is made comfortable with
you.

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