Subject: Re: LSM Joining Case Test - Alok Kumar Jena
From: Alok Kumar Jena <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Oct 2020 07:14:44 -0400

LSM Joining Case
Test

Name

Alok Kumar
Jena

E-mail

[email-masked]

Phone Number

(+91) 9777139688

Which blurb would you select?

Blurb 3

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

In blurb 3
we provide the complete information to customer and give him an assurance that
we are with him and we make that his issue will resolve as soon as possible. As
our team is working on your issue.

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

In my point of view every customer is a good
customer. Customer are facing some issue so thay will contact us.

From my end I just try my level best to resolve the issue and if not able to
resolve the issue give the assurance that I am with customer to resolve the
issue so that every customer became a great customer.

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