Subject: Re: LSM Joining Case Test - Misbah Ahmad
From: Misbah Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Oct 2020 06:40:41 -0400

LSM Joining Case
Test

Name

Misbah
Ahmad

E-mail

[email-masked]

Phone Number

(91) 9911907476

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

Blurb 4
provide complete resolution also provided self assistance to customer

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Good Customer Service Is Something Not Beyond Customers
Imaginations. Customer Gets His Kind Of Service Which Is Expected From An
Organisation, But Customer Had Something More In His / Her Mind In Terms Of
Getting Service. Good service is something Which displays An Normal Act Of
Worl.

While Great Customer Service Is Something Going Beyond Customers Imaginations.
Going An Extra Mile And Getting That “ Wow “ Factor Inside The Customer.
It's An Act which Makes An customer Amaze.

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