Subject: Re: LSM Joining Case Test - Yuvraj Singh
From: Yuvraj Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 14 Oct 2020 10:49:38 -0400

LSM Joining Case
Test

Name

Yuvraj
Singh

E-mail

[email-masked]

Phone Number

(91) 9318430899

Which blurb would you select?

Blurb 1

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

In Blurb 1,
we can see that CS is asking and answering in good manners. He is also getting
confirmed about the address.

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

Good customer service is just to provide the
answer or concern. But a great customer service is too think as same as a
customer, it's all about Empathy. We have to think like a customer and provide
them a good and satisfactory answer.

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