Subject: Re: LSM Joining Case Test - Swechchha Singh
From: Swechchha Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 14 Oct 2020 10:31:54 -0400

LSM Joining Case
Test

Name

Swechchha
Singh

E-mail

[email-masked]

Phone Number

(91) 96675 27579

Which blurb would you select?

Blurb 2

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I choose
blurb 2 because in this, we have guided to customer about delivery location and
link to track the ticket. We have also guided about to update the location if
needed.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

According to me, good customer service means just resolving
customer concern but when it comes to great customer service means making sure
about customer satisfaction and customer should not face same problem again.

Excellent customer service: Customer satisfaction.

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