Subject: Fwd: LSM Joining Case Test - Michael periyasamy
From: Ashwinee Latchayya <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Wed, 14 Oct 2020 05:23:14 -0700 (MST)

Rejected 

Ashwinee L 
Account Manager 
Skype : live:ashwinee_9 

From: "Michael periyasamy" <[email-masked]> 
To: "Saurabh Dadu" <[email-masked]>, "deeksha" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, [email-masked] 
Sent: Wednesday, October 14, 2020 1:01:13 PM 
Subject: Re: LSM Joining Case Test - Michael periyasamy 

	
	
			LSM Joining Case Test 
		Name 	Michael periyasamy 
E-mail 	[email-masked] 
Phone Number 	(91) 9715109481 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	This blurb contains the proper information about customer current situation and where it has the link to change the address, if the customer wants to deliver the ticket to hotel. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	A good answer is that when someone just satisfied by our reply, where great customer service is that based on our one reply customer gets clear answer for all queries and would get complete satisfaction. 	

	
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