Subject: Fwd: LSM Joining Case Test - Rupesh Singh
From: Ashwinee Latchayya <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Wed, 14 Oct 2020 05:05:47 -0700 (MST)

rejected 

Ashwinee L 
Account Manager 
Skype : live:ashwinee_9 

From: "Rupesh Singh" <[email-masked]> 
To: "Saurabh Dadu" <[email-masked]>, "deeksha" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, [email-masked] 
Sent: Wednesday, October 14, 2020 3:48:19 PM 
Subject: Re: LSM Joining Case Test - Rupesh Singh 

	
	
			LSM Joining Case Test 
		Name 	Rupesh Singh 
E-mail 	[email-masked] 
Phone Number 	(91) 9311588015 
Which blurb would you select? 	Blurb 1 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	Blurb one is correct. There paraphrasing part is good and address confirmation is there. 
In my opinion there should no change is required 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	As per my opinion the main difference between providing good customer service and delivering great customer service is that, 

Good customer service means providing information but customer is not fully satisfied 

But in great customer service means you gave Information and available alternative also and told info to customer each information very effectively. And ask for further assistance as well. 

Good customer service Means that you just told to the customer information only But in great customer service means you provide than required information as well as assurance and empathy 

			

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