Subject: Re: LSM Joining Case Test - Himani singh
From: Himani singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 14 Oct 2020 05:49:40 -0400

LSM Joining Case
Test

Name

Himani
singh

E-mail

[email-masked]

Phone Number

(91) 9311047758

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

because
agent explained  about ticket and also guide customer self help so they she can
also update  the address by her own...agent explained  the process how tickets
send by seller at the same time he informed  that you will get the notification
and a link to track your tickets which can help customer to track ticket
rather to call again

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

Good customer service is you are giving only
assistance to customer but great customer service is where you are giving the
resolution and also offers future follow up advice and next steps
proactively...which help you to believe  the customer  that you are
loyal

You can edit this submission and view all your submissions
easily.