Subject: Re: LSM Joining Case Test - Akshay Kumar Singh
From: Akshay Kumar Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 14 Oct 2020 04:41:38 -0400

LSM Joining Case
Test

Name

Akshay
Kumar Singh

E-mail

[email-masked]

Phone Number

(+91) 8814030874

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

When this
is done, we will ensure the seller sends out the tickets as soon as possible to
the new address. Once the seller receives the tickets, they will be shipped via
track and traceable postal services. You will receive an email to notify you
that your tickets have been shipped to the provided delivery address along with
a link for you to track your order. If the new address is not a personal address
(e.g. an office or hotel address), please make sure that you have informed them
to expect a delivery and that someone will be available to sign for your
delivery.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Good Customer Service Is Something Not Beyond Customers
Imaginations. Customer Gets His Kind Of Service Which Is Expected From An
Organisation, But Customer Had Something More In His / Her Mind In Terms Of
Getting Service. Good service is something Which displays An Normal Act Of
Worl.

While Great Customer Service Is Something Going Beyond Customers Imaginations.
Going An Extra Mile And Getting That “ Wow “ Factor Inside The Customer.
It's An Act which Makes An customer Amaze.

You can edit this submission and view all your submissions
easily.