Subject: Re: LSM Joining Case Test - Sangeeta Das
From: Sangeeta Das <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 14 Oct 2020 03:39:33 -0400

LSM Joining Case
Test

Name

Sangeeta
Das

E-mail

[email-masked]

Phone Number

(91) 9711136557

Which blurb would you select?

Blurb 2

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

The 2nd
blurb was more informative and entails all details. It provided an alternate
option to download E-ticket which should assure the customer of timely delivery.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

A good customer service tries to meet the expectations of the
customer however a great customer service thrives for opportunities to delight
the customer.

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