Subject: Fwd: LSM Joining Case Test - Sayan Nag
From: Ashwinee Latchayya <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Tue, 13 Oct 2020 23:34:17 -0700 (MST)

Hello, 

Rejected. 

Kind Regards, 

Ashwinee L 
Account Manager 
Skype : live:ashwinee_9 

From: "Sayan Nag" <[email-masked]> 
To: "Saurabh Dadu" <[email-masked]>, "deeksha" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, [email-masked] 
Sent: Wednesday, October 14, 2020 12:00:31 PM 
Subject: Re: LSM Joining Case Test - Sayan Nag 

	
	
			LSM Joining Case Test 
		Name 	Sayan Nag 
E-mail 	[email-masked] 
Phone Number 	(+91) 9954824328 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	Blurb for solves the customer's query precisely and effectively while maintaining the brand values of safe, secure and guaranted. 
The Blurb doesn't necessarily need editing but a greeting at the end, wishing luck would just make it perfect. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	The difference between good and great customer service comes with nuances. The extra 2 minutes saved, the fair bit of compensation added could go a long way. Sometimes it's equally important to not give in to unjust tantrums and yet handle the scenario without upsets. 	

	
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