Subject: Re: LSM Joining Case Test - Sayan Nag
From: Sayan Nag <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 14 Oct 2020 02:30:31 -0400

LSM Joining Case
Test

Name

Sayan
Nag

E-mail

[email-masked]

Phone Number

(+91) 9954824328

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

Blurb for
solves the customer's query precisely and effectively while maintaining the
brand values of safe, secure and guaranted.

The Blurb doesn't necessarily need editing but a greeting at the end, wishing
luck would just make it perfect.

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

The difference between good and great customer
service comes with nuances. The extra 2 minutes saved, the fair bit of
compensation added could go a long way. Sometimes it's equally important to not
give in to unjust tantrums and yet handle the scenario without
upsets.

You can edit this submission and view all your submissions
easily.