Subject: Re: LSM Joining Case Test - shefali bhatia
From: shefali bhatia <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 6 Oct 2020 05:48:29 -0400

LSM Joining Case
Test

Name

shefali
bhatia

E-mail

[email-masked]

Phone Number

(110041) 8882058106

Which blurb would
you select?

Blurb 1

Please advise why you
would select this blurb and if you would add any information tothe blurb
selected. If you would amend the blurb, please write the
additionalsentences.

In this Blurb, each and everything has been
explained in an accurate way, for instance the delivery address has been double
checked so that order should not be misplaced.

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Good customer service: Fulfilling all the
requirements, and process as per the request of the customer. Taking care of the
customer needs and doing follow ups in case they are facing any issue related to
any services rendered.

Great customer service: Taking a lead and following a pro-active approach
towards and making sure that customer should not face any issue in future.
Awareness on a regular basis should be provided to the customer related to the
products offered or services rendered and keep him updated related to new
products.

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