Subject: EMF Related Queries - Peter Sage
From: Ashwinee Latchayya <[email-masked]>
To: veluthamannigal philip <[email-masked]>
Date: Thu, 1 Oct 2020 23:30:18 -0700 (MST)

Hello, 

If you receive any emails/tickets regarding EMF . You can ask the customer to send their EMF related queries to [email-masked] and then archive their email. DO NOT delete the email. 

Also drop me a message with the customer's name and email address mentioning the inbox where the query was received. 

NOTE: If you're receiving an email for someone asking for the replay link of a live session or things that you can handle. Then, there is no need to ask them to email EMF team. 
If you're not sure which type of queries should be redirected to EMF team, please ask me. 

Template: 

Hi (First Name), 

Thank you for your email. 

We request you to contact our EMF support team directly as they handle all EMF related queries and will be able to assist you better. You can reach them out at [email-masked]. 

Have a lovely day ! 

Kind regards 
Tom 
Team Sage Customer Support 

Kind Regards, 

Ashwinee L 
Account Manager 
Skype : live:ashwinee_9