Subject: Feedback
From: Ashwinee Latchayya <[email-masked]>
To: audi <[email-masked]>, utkarsh chauhan <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>
Date: Tue, 22 Dec 2020 07:19:31 -0700 (MST)

Hi Team, 

When chatting with a customer and you realise they've provided us with an incorrect email address, please ask the customer to confirm the email address. Although the customer is less likely to be contacted but yet let's ensure we have the correct information. As a reminder for any test drive, the customer does receive an email confirmation. So let's make sure we have the correct information ! 

The one in the chat below is very obvious that such email address doesn't exist. 

Kind Regards, 

Ashwinee L 
Account Manager 
Skype : live:ashwinee_9