Subject: RE: Recap Call
From: "Weibrecht, Karen (AE/GVM)" <[email-masked]>
To: Sahil Modgil Consultant - IT <[email-masked]>, Saurabh Dadu <[email-masked]>, ashwinee Latchayya <[email-masked]>
Date: Mon, 21 Dec 2020 11:38:41 +0000

Hi Sahil
Thanks for the wetransfer link.

Can you please also advise how UsedCar leads are integrated?
Just so we can understand and identify why Kuwait used car leads are not integrated into Salesforce.

I will share the overview list in the other Email trail to get feedback from Salesforce agency.

Thanks
Karen

From: Weibrecht, Karen (AE/GVM)
Sent: 21 December 2020 12:31
To: Sahil Modgil Consultant - IT <[email-masked]>; Saurabh Dadu <[email-masked]>; ashwinee Latchayya <[email-masked]>
Subject: Recap Call

Hi guys,

As discussed on the call action points are:

1.      Confirmation with Chris and Kieran for integration of all leads (e.g. Used cars Kuwait not integrated, General inquiries not integrated to googlesheets)

2.      Bounce Emails - Karen to check with AVME IT

3.      Action points: current chat to lead conversion ratio needs to be improved

4.      Starting to build knowledge base

5.      Check for general inquiries to be categorised

o   Why general inquiry? https://www.avmechat.in/admin/enquiryInfo/a684eceee76fc522773286a895bc8436

o   Not integrated into googlesheets

o   Not integrated:

§  https://www.avmechat.in/showChat/d759175de8ea5b1d9a2660e45554894f

Have a good xmas break,
Karen

Best regards/ Mit freundlichen Gruessen

Karen Weibrecht
Marketing Manager
Customer Experience and Brand Strategy

Volkswagen Middle East
Audi Volkswagen Middle East FZE
Dubai Airport Free Zone
Mobile +971 50 450 7633
http://www.volkswagen-me.com

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