Subject: Incorrect Form Submission
From: Ashwinee Latchayya <[email-masked]>
To: audi <[email-masked]>, utkarsh chauhan <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>
Date: Mon, 21 Dec 2020 02:03:33 -0700 (MST)

Hi Team, 

There are many chat forms that were submitted to General Enquiry although the customer showed an interest in buying a car. 

Henceforth, can you ensure that such chats are submitted as Registration Of Interest and not as General Enquiry please. 

Anyone asking about the finance scheme, should go to Registration of Interest and NOT General Enquiry. 

Find below some examples of chats whereby the forms were incorrectly submitted : 

https://my.livechatinc.com/archives/QKMZ7FVI9T?query=Engineer%20 

https://my.livechatinc.com/archives/QLL09EUL58?query=antoun 

https://my.livechatinc.com/archives/QLR7ULC0XM?query=ashraf.sawalha%40outlook.com 

https://my.livechatinc.com/archives/QL17RQ8KAV?query=anshu%20jain 

Let me know if you have any doubts and ensure the above is adhered to. 

Kind Regards, 

Ashwinee L 
Account Manager 
Skype : live:ashwinee_9