Subject: Feedback - Phone number
From: Ashwinee Latchayya <[email-masked]>
To: audi <[email-masked]>, utkarsh chauhan <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>
Date: Wed, 16 Dec 2020 08:09:31 -0700 (MST)

Hi Team, 

The customer provided us with his number but due to the format he chose when typing down his number, it came as XXXX-XXXX-6804. In this case, you cannot decide to ignore this and jump to your next question. 

You should have asked the customer to provide his phone number. 

Please ensure this doesn't happen again. 

Kind Regards, 

Ashwinee L 
Account Manager 
Skype : live:ashwinee_9