Subject: Wrong Lead Alert
From: AVME Chat <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Dec 2020 13:06:47 +0530

Hi,

A lead with wrong information has been submitted. Please check and resubmit the form with correct information
Below is the information associated to lead.

Chat Id:QLH8U0JIJS
Thread Id:QLYBPE1V5P
Brand:Volkswagen
Model:Tiguan
Lead Category:After Sales
Lead Type:Customer Care: Service Complaint
Customer Category:Retail
Country Name:Qatar
City Name:Doha
License Id:12302775
Agent Id:[email-masked]
Chat Time:2020-12-16 07:24:21
Instance Id:4b83e5d19d0983708397ca4a31d37940
Customer Id:aedf2e41-f539-43dd-66f3-ffabdd92dec4
Customer Title:Mr
Customer Name:Mohamed gomma
Customer Email:[email-masked]
Phone Number:74484490
Phone Code:974
Customer Language:Arabic
Customer Campaign:
Utm Tracking:
Customer Country:Qatar
Customer Ip:178.153.81.6
Customer Region:Ad Dawhah
Customer City:Doha
Notes:Customer query - The customer wants to have a complain about customer care in Qatar for the car because he cannot take his rights. He has escalated this issue many times but no one called him. He needs us to investigate the matter and raise a complaint.

VIN - WVGCG2AX9GW060748
Car model -His car name TIGUAN 2016

Best time to call - Urgently
City - Doha
Additional note - Customer wants a Arabic person to call him.

Trade In:
Trade In Car:
Trade In Model:
Trade In Year:
Trade In Miles:
Date Created:2020-12-16 13:06:47
Test Drive Time:09:00:00
Test Drive Date:2020-12-17
Language:Arabic
Campaign:

Thank you
Team AVME