Subject: chat id QKOX4M2WE2
From: Yassin Alkassar <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Tue, 8 Dec 2020 12:30:14 -0700 (MST)

Respceted Ma'am; 

I received one chat in Arabic and the customer behaviour was not good. he needs an email of general administrative of company and he refused to give me any details. In addition, he only insists on knowing the email of company. And he informed me that the chat is recorded and he will forwarded to the administrative. 

his problem is as follows: 
he is the customer wanted to buy car and he is ready for payment. and the behaviour of our employee was bad and they are not answering his questions. and the repeated responses to him is give me your name and email for a period of two months. and he said that The conversation is fowraded to the people who are going to see the video. 
also the customer mentioned that before two months , he provided his number and email and no one called him for for buying Tuareg. 

Just for your information: 
chat id QKOX4M2WE2 
Our process start last month and how the customer mentioned that before two months. 

Regards; 
Y.k