Subject: Re: LSM Joining Case Test - Jatin Bhardwaj
From: Jatin Bhardwaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 1 Dec 2020 10:03:46 -0500

LSM Joining Case
Test

Name

Jatin
Bhardwaj

E-mail

[email-masked]

Phone Number

(110071) 8527499508

Which blurb would
you select?

Blurb 4

Please advise why you
would select this blurb and if you would add any information tothe blurb
selected. If you would amend the blurb, please write the
additionalsentences.

I would like to select because in 4blurb
customer has an option to update his new address and this is the only blurb that
addresses the customer's concern.

I would like to add a greeting and closure sentence

Dear Customer

Greetings from Viagogo

I hope I was able to address and answer your query. Have a wonderful evet at
Lady Gaga!

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

A good customer service is related to providing the resolution
for customer's concern whereas great customer service is related to make sure
that customer is happy with provided resolution. Great customer service is
wherein customer gets something unexpected and gets an amazing
experience.

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