Subject: Re: LiveChat - googleSheet columns
From: Saurabh Dadu <[email-masked]>
To: "Weibrecht, Karen (AE/GVM)" <[email-masked]>
Cc: Sahil Modgil Consultant - IT <[email-masked]>, "[email-masked]" <[email-masked]>, "Joshi, Pooja (AE/GAM)" <[email-masked]>, "'Chris Barnes' ([email-masked])" <[email-masked]>, ashwinee <[email-masked]>
Date: Sun, 29 Nov 2020 15:30:26 +0000

Hi Karen

Will get back to you on everything tomorrow.

Regards,

Saurabh Dadu
LiveSalesman

On Nov 29, 2020, at 6:53 PM, Weibrecht, Karen (AE/GVM) <[email-masked]> wrote:

Hi guys,

The integration to googlesheet seems to work now, which is good news.
However – since we are only live now for NewCar the column which previously differentiated new and used car, is no used for the model name. (which is def information we want to capture)
We however also need to add the differentiator for New/ used/ Aftersales somehow on the googlesheet please as we roll out more parts of LiveChat.

Option1: Can we add another column potentially which will have New/ used/ Aftersales as differentiator?
Or please let me know what else is possible.

Thanks
Karen

Best regards/ Mit freundlichen Gruessen

Karen Weibrecht
Marketing Manager
Customer Experience and Brand Strategy

Volkswagen Middle East
Audi Volkswagen Middle East FZE
Dubai Airport Free Zone
Mobile +971 50 450 7633
http://www.volkswagen-me.com

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