Subject: FW: Minor changes
From: "Weibrecht, Karen (AE/GVM)" <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>, Sahil Modgil Consultant - IT <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Mon, 23 Nov 2020 08:38:17 +0000

From: Joshi, Pooja (AE/GAM) <[email-masked]>
Sent: 23 November 2020 11:45
To: Saurabh Dadu <[email-masked]>
Cc: Sahil Modgil Consultant - IT <[email-masked]>; Kieran Harris <[email-masked]>; 'Chris Barnes' ([email-masked]) <[email-masked]>; Weibrecht, Karen (AE/GVM) <[email-masked]>
Subject: RE: Minor changes

Thanks Saurabh,
Will test now and let you know. Meanwhile PFA the reviewed script, will share rest of the comments by end of the day.

Best Regards / مع أطيب التحيات  / Mit freundlichen Grüßen,
Pooja Joshi
Audi Customer Experience Manager

Audi Volkswagen Middle East FZE
Dubai Airport Free Zone,
West Wing, Building 8WA, 1st Floor, Office 101
P O Box 27758 - Dubai, UAE
Mob.  +971 563051258
http://www.audi-me.com<http://www.audi-me.com/>
[Email_Signature_EN]<https://www.audi-me.com/me/web/meen.html>

From: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Sent: 23 November 2020 11:39
To: Joshi, Pooja (AE/GAM) <[email-masked]<mailto:[email-masked]>>; Kieran Harris <[email-masked]<mailto:[email-masked]>>
Cc: Sahil Modgil Consultant - IT <[email-masked]<mailto:[email-masked]>>; 'Chris Barnes' ([email-masked]<mailto:[email-masked]>) <[email-masked]<mailto:[email-masked]>>; Weibrecht, Karen (AE/GVM) <[email-masked]<mailto:[email-masked]>>
Subject: Re: Minor changes

Hi Pooja,

The Live Chat is enabled on Audi KSA website. Waiting for go ahead to roll out across the markets.

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Joshi, Pooja (AE/GAM) <[email-masked]<mailto:[email-masked]>>
Sent: 23 November 2020 1:07 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Kieran Harris <[email-masked]<mailto:[email-masked]>>
Cc: Sahil Modgil Consultant - IT <[email-masked]<mailto:[email-masked]>>; 'Chris Barnes' ([email-masked]<mailto:[email-masked]>) <[email-masked]<mailto:[email-masked]>>; Weibrecht, Karen (AE/GVM) <[email-masked]<mailto:[email-masked]>>
Subject: RE: Minor changes

Hi Kieran and Saurabh,

I cannot see any Live chat pop-up on Jordan for test or if this is live then on any other website. Can you please share the updated status so that we can plan ahead.

Best Regards / مع أطيب التحيات  / Mit freundlichen Grüßen,

Pooja Joshi

Audi Customer Experience Manager

Audi Volkswagen Middle East FZE
Dubai Airport Free Zone,

West Wing, Building 8WA, 1st Floor, Office 101
P O Box 27758 - Dubai, UAE
Mob.  +971 563051258
http://www.audi-me.com<http://www.audi-me.com/>

[Email_Signature_EN]<https://www.audi-me.com/me/web/meen.html>

From: Joshi, Pooja (AE/GAM)
Sent: 22 November 2020 16:32
To: 'Kieran Harris' <[email-masked]<mailto:[email-masked]>>; Weibrecht, Karen (AE/GVM) <[email-masked]<mailto:[email-masked]>>
Cc: Sahil Modgil Consultant - IT <[email-masked]<mailto:[email-masked]>>; Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; 'Chris Barnes' ([email-masked]<mailto:[email-masked]>) <[email-masked]<mailto:[email-masked]>>
Subject: RE: Minor changes

Is this live for Audi as well? Since the chat is not visible on the Jordan website even for testing.

Best Regards / مع أطيب التحيات  / Mit freundlichen Grüßen,

Pooja Joshi

Audi Customer Experience Manager

Audi Volkswagen Middle East FZE
Dubai Airport Free Zone,

West Wing, Building 8WA, 1st Floor, Office 101
P O Box 27758 - Dubai, UAE
Mob.  +971 563051258
http://www.audi-me.com<http://www.audi-me.com/>

[Email_Signature_EN]<https://www.audi-me.com/me/web/meen.html>

From: Kieran Harris <[email-masked]<mailto:[email-masked]>>
Sent: 22 November 2020 16:12
To: Weibrecht, Karen (AE/GVM) <[email-masked]<mailto:[email-masked]>>
Cc: Sahil Modgil Consultant - IT <[email-masked]<mailto:[email-masked]>>; Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Joshi, Pooja (AE/GAM) <[email-masked]<mailto:[email-masked]>>; 'Chris Barnes' ([email-masked]<mailto:[email-masked]>) <[email-masked]<mailto:[email-masked]>>
Subject: Re: Minor changes

Its live, you can do the test.

Kind regards / شاكرين لكم على حسن تعاونكم / Viele Grüsse

Kieran Harris
Web and IT Department

TheProject Media & Advertising
South Africa
Tel: +27-11-646-06-16
Mail: [email-masked]<mailto:[email-masked]>
Web: theproject.co.za<http://theproject.co.za/>

On Nov 22, 2020, at 13:38, Weibrecht, Karen (AE/GVM) <[email-masked]<mailto:[email-masked]>> wrote:

Yalla lets do it.

Let me know when its live and I can do the test

From: Kieran Harris <[email-masked]<mailto:[email-masked]>>
Sent: 22 November 2020 15:30
To: Weibrecht, Karen (AE/GVM) <[email-masked]<mailto:[email-masked]>>
Cc: Sahil Modgil Consultant - IT <[email-masked]<mailto:[email-masked]>>; Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Joshi, Pooja (AE/GAM) <[email-masked]<mailto:[email-masked]>>; 'Chris Barnes' ([email-masked]<mailto:[email-masked]>) <[email-masked]<mailto:[email-masked]>>
Subject: Re: Minor changes

Hi Karen

We have amended some things on our end to fix the integration.

Can we do another KSA jeddah test now to see if it's all working?

I think Sahil has done his fixes, and with our final checks it should all be in order now.

One more test and we can sign off.

Thanks

Kind regards / شاكرين لكم على حسن تعاونكم / Viele Grüsse

Kieran Harris
Web and IT Department

TheProject Media & Advertising
South Africa
Tel: +27-11-646-06-16
Mail: [email-masked]<mailto:[email-masked]>
Web: theproject.co.za<http://theproject.co.za/>

On Nov 22, 2020, at 08:48, Weibrecht, Karen (AE/GVM) <[email-masked]<mailto:[email-masked]>> wrote: