Subject: Re: LSM Joining Case Test - PANKAJ RAWAT
From: PANKAJ RAWAT <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 21 Nov 2020 02:31:30 -0500

LSM Joining Case
Test

Name

PANKAJ
RAWAT

E-mail

[email-masked]

Phone Number

(91) 8287555553

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

Because in
Blurb 4 he rechecked all the thing like address is hotel or home.. so ticket
will be deliver to right person on time. and shows empathy to customer as
well

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

A good Customer is to solve queries but a great makes customer
delighted .

a good customer is when you ask for help and great when you feel the customer
pain and help them as they want to be.

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