Subject: RE: Google Sheet requirements
From: Sahil Modgil Consultant - IT <[email-masked]>
To: Kieran Harris <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, pooja joshi <[email-masked]>, Chris Barnes <[email-masked]>, "Weibrecht, Karen (AE/GVM)" <[email-masked]>, Ashwinee Latchayya <[email-masked]>
Date: Thu, 19 Nov 2020 13:42:25 +0000

Done.

From: Kieran Harris <[email-masked]>
Sent: 19 November 2020 07:09 PM
To: Sahil Modgil Consultant - IT <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>; pooja joshi <[email-masked]>; Chris Barnes <[email-masked]>; Weibrecht, Karen (AE/GVM) <[email-masked]>; Ashwinee Latchayya <[email-masked]>
Subject: Re: Google Sheet requirements

Thanks to be safe, send one more register interest test but keep the trade in fields blank, then we should be good

Kind regards / شاكرين لكم على حسن تعاونكم / Viele Grüsse

Kieran Harris
Web and IT Department

TheProject Media & Advertising
South Africa
Tel: +27-11-646-06-16
Mail: [email-masked]<mailto:[email-masked]>
Web: theproject.co.za<http://theproject.co.za/>

On Nov 19, 2020, at 15:38, Sahil Modgil Consultant - IT <[email-masked]<mailto:[email-masked]>> wrote:

I can push another test without trade in if required. Let me know
Thanks

From: Kieran Harris <[email-masked]<mailto:[email-masked]>>
Sent: 19 November 2020 07:07 PM
To: Sahil Modgil Consultant - IT <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; pooja joshi <[email-masked]<mailto:[email-masked]>>; Chris Barnes <[email-masked]<mailto:[email-masked]>>; Weibrecht, Karen (AE/GVM) <[email-masked]<mailto:[email-masked]>>; Ashwinee Latchayya <[email-masked]<mailto:[email-masked]>>
Subject: Re: Google Sheet requirements

Looks correct, we cant test register of interest as you sent a trade in request, however the brand is fixed so we trust its also done.

@Karen, @Pooja

Now that its integrated we can do a live test and ask Riad / Katzion if its all sending correctly to Salesforce.

Thanks @Sahil and @Saurabh for the hasty turn around.

Best

Kind regards / شاكرين لكم على حسن تعاونكم / Viele Grüsse

Kieran Harris
Web and IT Department

TheProject Media & Advertising
South Africa
Tel: +27-11-646-06-16
Mail: [email-masked]<mailto:[email-masked]>
Web: theproject.co.za<http://theproject.co.za/>

On Nov 19, 2020, at 15:23, Sahil Modgil Consultant - IT <[email-masked]<mailto:[email-masked]>> wrote:

Done. Please check and confirm

From: Kieran Harris <[email-masked]<mailto:[email-masked]>>
Sent: 19 November 2020 06:47 PM
To: Sahil Modgil Consultant - IT <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; pooja joshi <[email-masked]<mailto:[email-masked]>>; Chris Barnes <[email-masked]<mailto:[email-masked]>>; Weibrecht, Karen (AE/GVM) <[email-masked]<mailto:[email-masked]>>; Ashwinee Latchayya <[email-masked]<mailto:[email-masked]>>
Subject: Re: Google Sheet requirements

Hi Sahil

We have completed the API changes

Please fix the following

Registration Of Interest -> Registration of Interest
trade in car is meant to be the car brand i.e. Audi or Lexus.

Other than that everything else looks fine, can you send another KSA Audi test please?

This time to the original API url (index.php)

Thanks

Kind regards / شاكرين لكم على حسن تعاونكم / Viele Grüsse

Kieran Harris
Web and IT Department

TheProject Media & Advertising
South Africa
Tel: +27-11-646-06-16
Mail: [email-masked]<mailto:[email-masked]>
Web: theproject.co.za<http://theproject.co.za/>

On Nov 19, 2020, at 14:05, Sahil Modgil Consultant - IT <[email-masked]<mailto:[email-masked]>> wrote:

Hi Kieran,

We are using below given types in our form. Let me know if we need to modify or add any thing else.

Brochure Request
Test Drive Request
Offer Enquiry
Registration Of Interest
General Enquiry From Website
Customer Care: Inconvenience
Customer Care: Product
Customer Care: Workshop
Customer Care: Handling
Customer Care: Costs
Customer Care: Feedback
Customer Care: Parts
Customer Care: Compliment
Customer Care: Service Complaint
Service Enquiry
Other Enquiry
Trade In

From: Kieran Harris <[email-masked]<mailto:[email-masked]>>
Sent: 19 November 2020 05:32 PM
To: Sahil Modgil Consultant - IT <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; pooja joshi <[email-masked]<mailto:[email-masked]>>; Chris Barnes <[email-masked]<mailto:[email-masked]>>; Weibrecht, Karen (AE/GVM) <[email-masked]<mailto:[email-masked]>>; Ashwinee Latchayya <[email-masked]<mailto:[email-masked]>>
Subject: Re: Google Sheet requirements

Sorry correcting recipients to Sahil now

Kind regards / شاكرين لكم على حسن تعاونكم / Viele Grüsse

Kieran Harris
Web and IT Department

TheProject Media & Advertising
South Africa
Tel: +27-11-646-06-16
Mail: [email-masked]<mailto:[email-masked]>
Web: theproject.co.za<http://theproject.co.za/>

On Nov 19, 2020, at 13:12, Ashwinee Latchayya <[email-masked]<mailto:[email-masked]>> wrote:

Hello,

During the chat, Pooja said she was located in Dubai, although she was on a Jordan website.

That's why the agent selected 'Dubai' when submitting the form.

Kind Regards,

Ashwinee L
Account Manager
Skype : live:ashwinee_9

________________________________
From: "Saurabh Dadu" <[email-masked]<mailto:[email-masked]>>
To: "pooja joshi" <[email-masked]<mailto:[email-masked]>>, "Kieran Harris" <[email-masked]<mailto:[email-masked]>>, "Sahil Modgil Consultant - IT" <[email-masked]<mailto:[email-masked]>>, "ashwinee" <[email-masked]<mailto:[email-masked]>>
Cc: "Chris Barnes" <[email-masked]<mailto:[email-masked]>>, "Weibrecht, Karen (AE/GVM)" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 19, 2020 3:56:45 PM
Subject: Re: Google Sheet requirements

Checking

@Sahil Modgil Consultant - IT<mailto:[email-masked]> -Please check and confirm.

@ashwinee<mailto:[email-masked]> - Please verify the test of Pooja was submitted as Jordan ?

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Joshi, Pooja (AE/GAM) <[email-masked]<mailto:[email-masked]>>
Sent: 19 November 2020 3:50 PM
To: Kieran Harris <[email-masked]<mailto:[email-masked]>>; Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Chris Barnes <[email-masked]<mailto:[email-masked]>>; Weibrecht, Karen (AE/GVM) <[email-masked]<mailto:[email-masked]>>
Subject: RE: Google Sheet requirements

I did a test from Jordan website and the lead region shows Middle east and not Jordan??
And I don’t see it in the Jordan market sheet for this reason I guess

@Saurabh, can you please check logic at your end.

Best Regards / مع أطيب التحيات  / Mit freundlichen Grüßen,
Pooja Joshi
Audi Customer Experience Manager

Audi Volkswagen Middle East FZE
Dubai Airport Free Zone,
West Wing, Building 8WA, 1st Floor, Office 101
P O Box 27758 - Dubai, UAE
Mob.  +971 563051258
http://www.audi-me.com<http://www.audi-me.com/>
<https://www.audi-me.com/me/web/meen.html>

From: Weibrecht, Karen (AE/GVM) <[email-masked]<mailto:[email-masked]>>
Sent: 19 November 2020 13:42
To: Kieran Harris <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Chris Barnes <[email-masked]<mailto:[email-masked]>>; Joshi, Pooja (AE/GAM) <[email-masked]<mailto:[email-masked]>>
Subject: RE: Google Sheet requirements

Just did KSA one now –
Shows in market sheet but not Salesforce sheet

From: Weibrecht, Karen (AE/GVM)
Sent: 19 November 2020 11:34
To: Kieran Harris <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Chris Barnes <[email-masked]<mailto:[email-masked]>>; Joshi, Pooja (AE/GAM) <[email-masked]<mailto:[email-masked]>>
Subject: RE: Google Sheet requirements

I am sorry – you are absolutely right.
@Saurabh, can we please have the chat on Saudi live so we can test?

From: Kieran Harris <[email-masked]<mailto:[email-masked]>>
Sent: 19 November 2020 11:04
To: Weibrecht, Karen (AE/GVM) <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Chris Barnes <[email-masked]<mailto:[email-masked]>>; Joshi, Pooja (AE/GAM) <[email-masked]<mailto:[email-masked]>>
Subject: Re: Google Sheet requirements

Hi Karen, its because its from Jordan, and not Kuwait or KSA

Kind regards / شاكرين لكم على حسن تعاونكم / Viele Grüsse

Kieran Harris
Web and IT Department

TheProject Media & Advertising
South Africa
Tel: +27-11-646-06-16
Mail: [email-masked]<mailto:[email-masked]>
Web: theproject.co.za<http://theproject.co.za/>

On Nov 19, 2020, at 08:58, Weibrecht, Karen (AE/GVM) <[email-masked]<mailto:[email-masked]>> wrote:

Guys
I just did a test inquiry and it shows in the Mastersheet but not salesforce sheet
Can you please check?
Inquiried model was Termaont

From: Kieran Harris <[email-masked]<mailto:[email-masked]>>
Sent: 18 November 2020 14:07
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Chris Barnes <[email-masked]<mailto:[email-masked]>>; Weibrecht, Karen (AE/GVM) <[email-masked]<mailto:[email-masked]>>; Joshi, Pooja (AE/GAM) <[email-masked]<mailto:[email-masked]>>
Subject: Google Sheet requirements

Hi Saurabh

Thanks for the call, here are the requirements we spoke about.

  *   Make sure URL posts e-commerce urls, if possible please send us these urls to cross match
  *   This is how urls should post their parameters: https://www.volkswagen-oman.com/en/models/touareg.html?utm_a=a&utm_b=b
  *   Here are the trade in fields to add to the end of the post, for other forms still send these but leave them blank

     *
Make
TradeinModel
Year
VIN
Mileage

     *

  *   Make sure time sends like this format 09:00:00
  *   Make sure to adjust Type to the PPT document, please also send us all types you are using.
  *   Lastly for campaigns if possible, any lead that is for VW and is for an SUV model.

     *   Populate campaign field with SUV campaign

  *   Any Audi lead that references Winter offer or URL contains winter.audi

     *   Populate campaign field with Winter offer

Thanks

Kind regards / شاكرين لكم على حسن تعاونكم / Viele Grüsse

Kieran Harris
Web and IT Department

TheProject Media & Advertising
South Africa
Tel: +27-11-646-06-16
Mail: [email-masked]<mailto:[email-masked]>
Web: theproject.co.za<http://theproject.co.za/>