Subject: Re: LSM Joining Case Test - Ranjeeta Dash
From: Ranjeeta Dash <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 16 Nov 2020 03:06:57 -0500

LSM Joining Case
Test

Name

Ranjeeta
Dash

E-mail

[email-masked]

Phone Number

(+91) 7991909090

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

I think
this blub is having right answer

What according to
you is the difference between good and great customer service. (Explain in 4 - 6
sentences)

There are lots of reasons to make great customer
service a priority for your business. The following are some of the most
noteworthy:

1. Increased loyalty. 73 percent of consumer say a positive experience affects
their purchasing decisions and willingness to work with a business again. Happy
customers are the best advocates of your brand.

2. Better reviews. Happy, loyal customers leave positive reviews, which
encourage others to engage with your business.5-star reviews can help your
business attract new customers through word of mouth alone. No ad spend? Yes
please.

3. Reduced costs. Spending lots of extra money to try and appease already
disgruntled customers can be more work than it's worth. A loyal, recurring
customers is more valuable than a new one who has unrealistic
expectations.

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