Subject: Re: LSM Joining Case Test - Rahul Minhas
From: Rahul Minhas <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 13 Nov 2020 19:04:03 -0500

LSM Joining Case
Test

Name

Rahul
Minhas

E-mail

[email-masked]

Phone Number

(91) 7303137890

Which blurb would you select?

Blurb 3

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

We have
acknowledge the customer concern and mentioned the current status of ticket.
Also, we mentioned that how much we value our customer and give assurance of
ticket.

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

The main difference between providing “good” customer
service and delivering “great” customer service is that, in good customer
service, you are probably only barely keeping your customers satisfied; while in
the great customer service , you are not only keeping them satisfied – you are
also keeping them loyal!

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